[Resolved] Idea Cellular — recharge failed but deducted amount from account

user@ks

from Pune, Maharashtra

Website:

care.ideacellular.com/content/ideaselfcare/en/expressthankyou.html

Hi,
Actually i have done a recharged of rs. 446 on mobile. Amount got deducted from my account. But recharge is showing unsuccessful in received message. So either refund my amount or do the recharge of the mentioned amount on the number. I have attached the screenshot in which you can check the transaction number, amount and mobile number.

+1 photos

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Oct 23, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2017

Idea Cellular Customer Care's response Dear Customer,

As per our telecon, We have confirmed that your concern has been resolved.

Regards,
Lakshmi.