[Resolved] Idea Cellular — recharge for rs 404/- not done but deducted through bank account

Mayur Shende

from Deulgaon Raja, Maharashtra

Address:

Akola, Maharashtra, 444104

As per above recharge for rs 404/- not done but deducted through bank account

Through idea mobile application
Message from bank is given below

Thank you for using state bank internet banking. Your transaction ref no igabysovf4 for rs.404.0 on 05-sep-17 18:46

Please give me my balance or money back
Either i will post complaint to government website

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Oct 22, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Sep 21, 2017

Idea Cellular Customer Care's response Dear Customer,

We would like inform you, your concern has been initiated by us under ref. no.[protected] and you shall hear on the same at the earliest.

Regards,
Lakshmi.