[Resolved] Idea Cellular — recharge fraud showing something and giving other. balance deducted
S
Saksham Kukreja
from Bardoli, Gujarat
Address:
Gwalior, Madhya Pradesh, 474001
Idea is now begging for money. I got a special recharge showing unlimited calls and 1 gb data perday. But there was no thing like my balance willbe deducted after 1 gb. I was thinking after 1 gb speed will be reduced. But this fraud company deducted my mail account balance. I want my money back you beggers. It was not mentioned that i will be charged from my balance after 1 gb use. I know its your trick to fool people. Just return my money and i will be leaving your network for ever. Worst network ever. Lost my all trust which i had on you.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Dec 25, 2017
Complaint marked as Resolved
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Nov 22, 2017
Idea Cellular Customer Care's response Dear Customer,
We regret for the inconvenience caused. As checked, as per your pack you'll be charged for data usage that is 4p/10kb, post consumption of daily data usage.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment