[Resolved] Idea Cellular — Recharge Issue for Rs 345
C
culsidrocks
from Pune, Maharashtra
Address:
Pune, Maharashtra, 411014
I recharged my number [protected] for Rs 345 thinking i would be getting unlimited call benefit and 28 gb internet but I received only 1.5 GB data. No where in the website it states Rs 345 will be entitled only for 1.5 Gb data. I called up customer care agent and they told I should have recharged with Rs 347, just Rs 2 difference and look at the difference in benefit. They are fooling the customers. Recently, I ported to Idea and am disappointed.
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May 7, 2017
Complaint marked as Resolved
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Apr 01, 2017
Idea Cellular Customer Care's response Hi,
We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.
Regards,
Vishal
Verified Support
Apr 04, 2017
Idea Cellular Customer Care's response Hi,
As per your recent telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
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