[Resolved]  Idea Cellular — Recharge Issue for Rs 345

Address:Pune, Maharashtra, 411014

I recharged my number [protected] for Rs 345 thinking i would be getting unlimited call benefit and 28 gb internet but I received only 1.5 GB data. No where in the website it states Rs 345 will be entitled only for 1.5 Gb data. I called up customer care agent and they told I should have recharged with Rs 347, just Rs 2 difference and look at the difference in benefit. They are fooling the customers. Recently, I ported to Idea and am disappointed.
Was this information helpful?
No (0)
Yes (0)
May 7, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Apr 01, 2017
Idea Cellular Customer Care's response
Hi,

We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

Regards,
Vishal
Verified Support
Apr 04, 2017
Idea Cellular Customer Care's response
Hi,

As per your recent telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Vishal
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information