Idea Cellular — Recharge Not Activated

Address:	Ernakulam, Kerala, 682015
Website:	www.ideacellular.com

Dear Sir,
I have recharged for Rs.150 full talktime on my Idea no- [protected], on today (4/4/2017) at 8.15am .Please find the attached picture of my successfull transaction.
The image shows the transaction for rs.150 is successfull and transaction reference no is - ISBT[protected], But still i havent received the rs.150/- full talk time in my phone . The transaction is successfull and amount is debited from my account and still i havent received the amount.
When i contacted the CustomerCare on 4/4/2017 at 8.43pm from my number, from the customer executive i didnt get any satisfactory information.