[Resolved] Idea Cellular — recharge not done after payment deduction!

Rohan Lamb

from Kolhapur, Maharashtra

Address:

Kolhapur, Maharashtra, 416008

I did a recharge from gpay but never received confirmation from idea. Below are the information about transaction event. I need a recharge with deducted amount or refund.

Event time: 2:14 pm december 12, 2019

From upi id : [protected]@okaxis
To idea: billdesk. [protected]@icici
Google transaction id: cicagkd2_4p1dw
Upi transacation id :[protected]
Operator transaction id : mh[protected]

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Jan 21, 2020

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Dec 18, 2019

Idea Cellular Customer Care's response Dear Customer,

As per our communication, you've confirmed that your concern has been resolved. Hence, the case has been closed. For further assistance, kindly contact us on 12345 or 198.

Regards,
Prajakta