Idea Cellular — recharge not done and amount will be debited

chandra pra

from Mumbai, Maharashtra

Address:

Lions chowk, champa, 495671

Dear sir/man
The problem is i will doing recharge [protected] amount is rs398 on 2.12.2019 (9.25pm) on my idea app, but recharge not done and amount will be debited, i spoke to coustomer care they will told me amount will be return but now amount will not refund, so please kindly process my complain and refund my amount of rs398.

Your good coustomer
Chandra prakash

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Idea Cellular customer support has been notified about the posted complaint.

Dec 07, 2019

Updated by chandra pra Very bad service and very bad coustomer care calling facility (idea cellular)

Verified Support

Dec 18, 2019

Idea Cellular Customer Care's response Dear Customer,

As per our recent communication, we've informed you that kindly share the screenshot so that we can assist you further.

Regards,
Prajakta

Dec 28, 2019

Updated by chandra pra I will send the screenshot but no any response to ideacellular. Very bad service and very bad consumer care .

Feb 11, 2020

Updated by chandra pra I didn't recive any conformation message to ideacellular. My 398rs not refund . How many days I m doing complain . Very bad service of idea Telecom service.