[Resolved] Idea Cellular — recharge not done but money debited from bank

Sai Ram Sai

from Hyderabad, Telangana

Address:

500039

I have done a recharge of 49. Money in the bank are debited but no recharge had done. The transaction id is igaclioxn8. Plzz check on it and make my transaction successful. And ur customer care executes telecallers, plzz teach them how to talk with customers. Their are talking to us with out giving respect to us. I think you must have make them train well before they talk to customers. If i think i can scold them but its wrong, the system o[censored]r comany should be made correct so that no other should complaint like me.

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Jan 20, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Dec 20, 2017

Idea Cellular Customer Care's response Dear Customer,

Apology for the trouble caused. Kindly share your idea contact number so that we can assist you on the same.

Regards,
Neha

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Comments

boranaanand2608

from Jabalpur, Madhya Pradesh

I had paid For Idea post paid Connection 500 rs For No [protected] But no Not Activate after 9 Days And Dont Want To refund And Provide New no [protected] But Till date Still This no Not Activate

Idea Cellular Customer Care's response, Dec 20, 2017

Verified Support

Dear Customer,

We sincerely apologize for the inconvenience caused to you. As per our telephonic conversation, we have forwarded your feedback to our appropriate team regarding idea store. Also kindly visit your nearest idea store along with updated documents to activate your idea number.

Regards,
Neha

Sunil atma

from Noida, Uttar Pradesh

RS 500 mere cradit card seeat Gaye Hai 18 Nov ko but wallet me nahi aaye hai

Idea Cellular Customer Care's response, Dec 20, 2017

Verified Support

Dear Customer,

Kindly share your idea contact number and elaborate your concern so that we can assist you better.

Regards,
Neha

Yajuvendra Bansal

from Makrana, Rajasthan

Respected sir idea cellular has been prohibited number portibility my contact number is [protected] and i want to port my number but messegege is not sent pls note this complaint againist of idea cellular

Idea Cellular Customer Care's response, Dec 20, 2017

Verified Support

Dear Customer,

Apology for the trouble caused. As checked, your number is successfully ported out on 30/11/17. Kindly get back to us for fruther assistance.

Regards,
Neha