[Resolved] Idea Cellular — recharge of 309 shown for 70 days

[Resolved] Idea Cellular — recharge of 309 shown for 70 days

P Print House from Mumbai, Maharashtra

Yesterday[protected], when i recharged my number [protected] it was showing 70 days for 309 rs. and 1.5gb / day but after recharge i received message that you got recharge for only 28 days and today when i gone to that webpage it is showing for 28 days only Why i had not got the benefit for 70 days? what is bluff idea cellular is doing? this type of offers u are showing and than erasing and cheating with public, i want my 70 days in 309 rs. this is really bad things by idea cellular Was this information helpful? No (0) Yes (0)
Mar 4, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Jan 21, 2018 Vishvjyot Shewale's response Sir, I have idea prepaid number [protected] in mumbai circle. I am regularly getting flash messages from your side which are chargable also. I had requested through customer care to stop these messages but to no avail as I have been charged multiple times. Please stop these messages or I shall have to discontinue using idea prepaid. Verified Support Feb 01, 2018 Idea Cellular Customer Care's response Dear Customer, We regret for the inconvenience caused. We've checked, the mentioned offer isn't available in your account. Hence, we request you to share the screenshot of the given offer to assist you further. Regards, Lavina
1 Comment	Share
Submit Close

Related Idea Cellular reviews

View all 16713 Idea Cellular Reviews

Comments

Vishvjyot Shewale

from Mumbai, Maharashtra

Sir, I have idea prepaid number [protected] in mumbai circle. I am regularly getting flash messages from your side which are chargable also. I had requested through customer care to stop these messages but to no avail as I have been charged multiple times. Please stop these messages or I shall have to discontinue using idea prepaid.

Idea Cellular Customer Care's response, Feb 1, 2018

Verified Support

Dear Customer,

Apologies for the inconvenience caused. We regret to inform you, that the number provided from your end isn't reflecting. However, we request you to dial *121*46# or send an SMS as STOP to 593350 to stop the flash SMS.

Regards,
Lavina