[Resolved] Idea Cellular — Recharge of Internet pack 294

Ravishankar gopi

from Ernakulam, Kerala

Address:

Salem, Tamil Nadu, 636006

Sir,

My number [protected] I am recharge net pack 294 via paytm, 294 net pack give magic offer 1.25 gb to 10 gb give your menu card still know process, but after recharge only 1gb only give your operations, why cheating for customers, Please tell me answers. Please confirm the net pack plan find out as yearly as possible,
My order no #[protected]

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Sep 6, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Aug 05, 2016

Idea Cellular Customer Care's response Dear Customer,

We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular

Verified Support

Aug 06, 2016

Idea Cellular Customer Care's response Dear Customer,

We tried contacting you on your Idea number, but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care, Idea Cellular