Idea Cellular — Recharge related

Address:Gurgaon, Haryana

I tried to recharge of Rs 124 on 25/5/2015 but transaction was timed out. I did not receive any message from Idea about the confirmation. Therefore, I request you to credit the funds in my account back. Also, I recharged net pack of 102 by using *150*102#, but Rs 271 deducted from my account on 9/7/2015. I request you to look into this matter seriously.
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Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. Please share your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular

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