Idea Cellular — Recharge twice for same data plan

Address:Patna, Bihar, 800007

I have first recharged my idea prepaid no.-[protected] with 197 for 2g unlimited data pack dated 1st Jan 2016 with paytm order number [protected], [protected]. Amount got deducted from my paytm wallet.When i proceed with out asking to pay, it deducted the amont from wallet and i was confused.So I recharge again and after some time i came to know that both the amount recharged successfully...Plase returnback one amout...
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Idea Cellular customer support has been notified about the posted complaint.
Jan 01, 2016
Updated by Sanjiva Bimal
The trasanction number for both the order are [protected] and [protected]
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Idea Cellular — Idea cellular

I have first recharged my idea prepaid no.-[protected] with 197 for 2g unlimited data pack dated 1st Jan 2016 with paytm order number [protected], [protected] and transaction numb er is [protected] and [protected]. Amount got deducted from my paytm wallet.When i proceed with out asking to pay, it deducted the amont from wallet and i was confused.So I recharge again and after some time i came to know that both the amount recharged successfully...Plase returnback one amout...
Dear Customer,

We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

You can write to our email desk at [protected]@idea.adityabirla.com for any queries. For further assistance, you can also visit our website: www.ideacellular.com.

Thanks & Regards,
Customer Care, Idea Cellular
If I recharge night plan 3g data twice or thrice on a same day is my data twice or thrice on same data. Ya only 1 gb got ans me fast my gmail.id is [protected]@gmail.com

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