[Resolved] Idea Cellular — Recharge Unsuccessful but money deducted
N
nidhisharma2327
from Noida, Uttar Pradesh
Address:
Jaipur, Rajasthan, 302020
Website:
Idea Cellular
I did 110rs idea magic recharge... money deducted from my account but recharged was unsuccessful... Mobile num that I recharged:-[protected] Transaction Ref No[protected] for Rs.110.0 on 05/11/2015. I talked with idea customer care executive but they did not respond properly. They said they do not provide recharge information when recharged using idea cellular app.
Kindly look into the matter and do the needful.
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Dec 12, 2016
Complaint marked as Resolved
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Nov 11, 2016
Idea Cellular Customer Care's response Hi Nidhi,
We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.
Regards,
Esther
Verified Support
Nov 11, 2016
Idea Cellular Customer Care's response Hi Nidhi,
As per your telecon with our customer service associate on 11h November 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
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