Idea Cellular — recharge unsuccessful but money deducted from account

I recharged my idea prepaid sim for rs 699 offer from the idea recharge website. The money was deducted and a page showed that the money was deducted. But there was no sign of the recharge being successful. This was on 26th july 2020 around 2 30 pm. I request either the money be refunded or the recharge made successfully. The transaction number is[protected].