[Resolved] Idea Cellular — recharge was not done | |
Phone/Mobile Number : [protected] Sim Card Number: Jio I paid the idea postpaid bill for recharging my idea phone number [protected] through upi. Money got deducted but recharge was not done. Then, On same day one more time I paid the bill from idea cellular office. Please refund my upi amount. Contact- [protected], prashant tiwari Details below: Payment done on : 11st january 2019 From: prashant tiwari ([protected]@upi) Issuer bank: sbi Was this information helpful? | |
Mar 3, 2019 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Jan 31, 2019 Idea Cellular Customer Care's response Dear Customer, As per our recent communication, we've informed you that there is only one payment reflecting in your account for the mentioned amount. Hence, we request you to check with your respective bank or application used while payment as the debited amount usually gets credited back to the account within 7 working days. If still the issue persist, kindly share us the screenshot of complete bank statement from the date of payment till date to assist you further. Regards, Lakshmi | |
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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Now, I am going to MNP from idea to other network. I also advice not to use Idea service.
Thanks & Regards
Ravi Singh Rawat
Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.
Regards,
Lakshmi