[Resolved] Idea Cellular — Recharge was not succesful [protected] | |
Dear Sir/Madam,
I had made an idea pre-paid recharge of Rs100 for a mobile No. [protected] from idea recharge portal website (https://care.ideacellular.com/wps/portal/account/online-recharge) but regretful to convey you that the recharge was unsuccesfull but the amount for the same is been debited from my corpbank a/c.
following are the details of transanctions for idea recharge.
Payment Details
Transaction ID: DCRP[protected]
Idea Number: [protected]
Transaction date: 14-05-2015 Time: 14:51:18
Amount: 100.00
Kindly look into the same & credit my amount at the earliest.
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Aug 6, 2021 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. | |
3 Comments | |
Comments
Dear Customer,
We wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular
We wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,
As per your telecon with our customer service associate on 2 June 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 2 June 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We regret the unpleasant experience while recharging your Idea mobile. We'll get in touch with u soon with assistance. You can also call 198 from your Idea mobile for further assistance.
Thanks & Regards,
Customer Care, Idea Cellular