Address: | Vadodara, Gujarat, 390019 |
Dear sir/madam,
I am a bussiness women. And i m taking service of idea cellular company. I want to complain filed against idea cellular. Actually the matter was bymistakely i had made payment to idea celluar postpaid in dec month. So i requested to refund my amount of rs 6973/-even i continuosly followup my payment to customer care. But they giving us time and time and time. Now they said tht they dispatch the cheq on 10th april 2018 at 04:00pm timing. Toh i called to customer care and i was asking abut the cheq details on my mail. They said sorry we can not provide any information abt cheq.
I have tried to convienced and i continuosly called them and requesting but they said wait till 48hrs. No positive response from their side.
I request to consumer to take stirctly action against idea cellular and help me out to get my refund asap.
I m attaching the email screenshot which they committed to refund the amount on 12th march.
Thanks and regards
Ajab
Was this information helpful? |
Very poor service and no solution of all problems regarding Network issues, call drops, poor internet data service.
Worst service provider comparative to Vodafone, AIRTEL
Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.
Regards,
Lavina