[Resolved]  Idea Cellular — refund amount not yet received

Address:Vadodara, Gujarat, 390019

Dear sir/madam,
I am a bussiness women. And i m taking service of idea cellular company. I want to complain filed against idea cellular. Actually the matter was bymistakely i had made payment to idea celluar postpaid in dec month. So i requested to refund my amount of rs 6973/-even i continuosly followup my payment to customer care. But they giving us time and time and time. Now they said tht they dispatch the cheq on 10th april 2018 at 04:00pm timing. Toh i called to customer care and i was asking abut the cheq details on my mail. They said sorry we can not provide any information abt cheq.
I have tried to convienced and i continuosly called them and requesting but they said wait till 48hrs. No positive response from their side.
I request to consumer to take stirctly action against idea cellular and help me out to get my refund asap.
I m attaching the email screenshot which they committed to refund the amount on 12th march.
Thanks and regards
Ajab
+1 photos
Was this information helpful?
No (0)
Yes (0)
May 29, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Apr 17, 2018
Idea Cellular Customer Care's response
Dear Customer,

Apologies for the inconvenience caused. We've forwarded your concern to the respective team, our concerned team will get in touch with you for the same.

Regards,
Lavina
Complaint comments 

Comments

Every time after online bill payment or payment through PayTm, i am not getting payment receipt of the bill.

Very poor service and no solution of all problems regarding Network issues, call drops, poor internet data service.

Worst service provider comparative to Vodafone, AIRTEL
Idea Cellular Customer Care's response, Apr 12, 2018
Verified Support
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Lavina

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information