[Resolved]  Idea Cellular — refund for closed idea sims

Address:Mumbai City, Maharashtra

I have ported 2 personal nos idea postpaid nos [protected] and [protected] to airtel. Idea mobile number [protected] and [protected] have been permanently disconnected with effect from 08/dec/2017 and 05/dec/2017 due to port out.

Amount refund due from postpaid no [protected] : 1000/- security money+266.25/- balance= rs 1266.25/-
Amount refund due from postpaid no [protected]: 1000/- security +106.12 /- balance= rs 1106.12/-
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Mar 13, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Feb 06, 2018
Idea Cellular Customer Care's response
Dear Customer,

Apologies for the inconvenience caused. We would like to inform you, that you'll receive the cheque for both numbers on your respective registered billing address post 60 days of your account being disconnected.

Regards,
Lavina
Complaint comments 

Comments

Both my nos [protected] and [protected] were disconnected on 05th and 8th dec, 2017 and are post 60 days . I have not received any refund till 10th feb, 2017. As per TRAI rules, please refund the amount along with interest post 60 days.
Idea Cellular Customer Care's response, Feb 13, 2018
Verified Support
Dear Customer,

As per our communication, we've forwarded your concern to the respective team, our team will get in touch with you for the same.

Regards,
Lavina
Both my nos [protected] and [protected] were disconnected on 05th and 8th dec, 2017 and are post 60 days . I have not received any refund till 10th feb, 2018. As per TRAI rules, please refund the amount along with interest post 60 days.
Idea Cellular Customer Care's response, Feb 13, 2018
Verified Support
Dear Customer,

As per our communication, we've forwarded your concern to the respective team, our team will get in touch with you for the same.

Regards,
Lavina

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