[Resolved]  Idea Cellular — refund my excess payment

Address:New Delhi, Delhi, 122016
Website:www.ideacellular.com

My name is syed mohsin haider. My mobile no is [protected]. I have go to your store to transfering my number post paid to prepaid. You idea agent not take my request. She told me you will come after arise bill then we will take your reqest. I have also complain to customer care number. We have complain number. Customer care told me go after later. I will go after arise my bill then agent take me two month payment. How is responsible for this. I have call many time to cusotmer care. He told me we will refund you payment inr 752/- soon in your mention adress. But till now not any response. I am worried about this service and also misbehave of customer care. I want my refund soon. If not refund my excess payment. I will go for legal action.
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Dec 28, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Nov 26, 2017
Idea Cellular Customer Care's response
Dear Customer,

Sorry for the trouble caused. We would like to inform you, that refund will be send on your registered address after 90 days.

Regards,
Lakshmi
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