[Resolved] Idea Cellular — refund not received after sim port

ashish_ibm

from Mumbai, Maharashtra

Address:

Pune, Maharashtra, 411057

Hi team,

I have converted my idea sim from postpaid to prepaid. After that i got bill amount of rs -29.88/-. Talk to customer care told that you will get refund amount in 45 days but 3 months over didn't received refund amount.
Talk to customer care & service center representative no response.
Told me go to another service center & so on.. No proper response from them.
Please solve it asap & get my refund amount in the form of balance or deposit in account.

Regards,
Ashish gupta
Mob no: +91-[protected]

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Feb 7, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jan 01, 2018

Idea Cellular Customer Care's response Dear Customer,

Sorry for the trouble caused. We would like to inform you, that we have done the reversal of the same on month of October.

Regards,
Lakshmi.