[Resolved] Idea Cellular — Refund o[censored]nsuccessful recharge amount.

Tekeshwar Konjengbam

from Kolkata, West Bengal

Address:	560001
Website:	ideacellular.com

I have done a top up recharge on 12 Feb 2017 from SBI paona bazar branch for an amount of Rs251 vide ref no. [protected] IHD2191991 for the no. [protected]. However, money is deducted from my account no. [protected] but recharge is not fulfilled. Refund the amt to the above account with IFSC SBIN0007440.
Photo of transaction is enclosed for investigating the amount deducted.
Tekeshwar

+1 photos

Was this information helpful?

No (0)

Yes (0)

Apr 7, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Feb 18, 2017

Idea Cellular Customer Care's response Hi Tekeshwar,

We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.

Regards,
Suhas

Verified Support

Feb 20, 2017

Idea Cellular Customer Care's response Hi Tekeshwar,

As per our recent telecon, we wish to affirm that your concern has been discussed & resolution has been communicated.

Regards,
Mak