Idea Cellular — Refusal to provide micro-sims

Address:

Kanpur, Uttar Pradesh

Idea Cellular Showrooms are reluctant to change regular sims to micro-sims in case of prepaid connections and come up with the excuse that they do not have micro-sims. Idea Cellular is blind to such complaints and takes no action against the errant dealers. Perhaps they encourage such behaviour without realising that this will drive away their customers. Apart from that, they deserve to be proceeded against by TRAI. Will Idea Cellular react to It ? I can give specific example of my relative in Kanpur to whom your Showroom Vinayak Teleservices, Govind Nagar denied the service.