[Resolved] Idea Cellular — Reg unsolicited calls from IDEA - Didn't expected such cheap act - [protected]

Yasin11

from Pune, Maharashtra

Address:	Kolhapur, Maharashtra, 416509
Website:	www.ideacellular.com

Dear Abhijeet/ Idae Team
Hope your are in good health.
This email is written to draw your attention that i was your customer (Mobile [protected]) postpaid, the number i was using was allotted by the company i was working previously in Kolhapur.
I left my services on 5th Dec 2014, and submitted by idea sim card to the same authority which has issued me the sim card and the number was not used after the above date. The bill was carried till feb 2015 (Non usuage period between dec till feb) neither i was in possession of the sim card nor i had used the same. The outstanding amount shown was Rs 2665/-. The same was deducted from my full and final settlement by my company and reflected in my Full and final statement.
After that i never received any call from idea.
After two years i received a call OR RATHER I SAY INTIMIDATING CALL from some lady speaking from Delhi High court and saying my file has came to Delhi HC for a case is being registered and i need to talk to the lawyer Ashok Kumar .
In the first place i never expected such cheap, despicable and un-principled behaviour from IDEA.
I request to kindly check at your end whether the bills are cleared or not, If not why i was not contacted in between these two years after clearing of the final bill of your in March 2015,
Kindly look into the matter and ensure such unsolicited and intimidating calls are not made.
And rest assured will never ever become an IDEA subscriber nor will advise any one

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Mar 2, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jan 25, 2017

Idea Cellular Customer Care's response Hi Yasin,

We regret the inconvenience caused to you. We have noted your concern. Please give us some time so that we can get in touch with you and discuss your concern.

Regards,
Riya

Verified Support

Jan 25, 2017

Idea Cellular Customer Care's response Hi Yasin,

As per your telecom with our customer service associate, we wish to inform you that we are working on your concern and we will revert to you at the earliest.

Regards,
Abhijit

Jan 27, 2017

Updated by Yasin11 Dear IDEA customer care,
Kindly refer my earlier mail,
The sim card was issued by the company iw as working with and had left my services w.e.f 6th Dec 2014, you can check my call records there are no calls or sms from the said number, the person form IDEA kolhapur office Abhijeet gaikwad who was the contact point for us was informed of the same.My dec bill was 1600/- apprx. still i paid you 2700/- till march,
I request you to kindly refund my outstanding amount of Rs 1100/- which has been paid by me to IDEA
Thanks .
Kindly look into the matter and do the needfull

Jan 27, 2017

Updated by Yasin11 Dear SIr
For your ref.
Kindly make sure such calls are not reapeated

Verified Support

Jan 29, 2017

Idea Cellular Customer Care's response Hi Yasin,

As per your recent telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Maroof

Mar 03, 2017

Updated by Yasin11 THIS IS the REPLY I RECEIVED FROM IDEA TEAM
""Further, we are unable to send the bill for 2015 year, as we can send bill for last 1 year only.""
.

Mar 03, 2017

Updated by Yasin11 Dear Idea Team
.
IF YOU ARE UNABLE TO SEND ME THE BILLS ON WHAT BASIS YOU ARE DEMANDING MONEY FROM ME, ISIN"T IT DEMANDING RANSOM SAYING YOU PAY US AND WE WONT HARASS YOU, IS THIS WHAT IS BEING FOLLOWED IN IDEA. I AGAIN REQUEST YOU TO SEND ME MY OUTSTANDING BILLS
Dear Sir/ Madam
Again i received a call from your agent asking for money from mobile number [protected], i had given you my contact number for resolving the issue in a professional manner.
But you seems to be far away from any professionalism, may i know why i.m receiving threatening call from your money agents.
I again request you to kindly into the matter and don, t indulge in such cheap down to earth activity for gaining money you never owed me, still in case i owe you something kindly send me the required bills of my dues and payments received by you.
In case you are not the right person to take a decision in this matter kindly send me the contact details of the concerned authority with whom i can present this matter.
Kindly look into the matter and do the needfull.