Idea Cellular — Regarding 4G upgradation commission

Address:

Saharanpur, Uttar Pradesh, 247001

I am a retailer of idea cellular. My. Flexi no. Is [protected]. I have upgrade customer mob. No. [protected] today. As per company rules for rs. 36/- commission i have done massage: *122*customer mob no*06# and press 1 as per company rules where rs. 6/- will be deducted from my stock balance and rs. 36/- will be refund in my stock balance as commission. But company deduct rs 54/- from my stock balance in place of rs. 6/- and commission of rs. 36/- not given. When i call customer care, care officer asking that rs. 54/- is not refundable.
I want refund my rs. 54/- & my commission of rs. 36/-
Umesh agarwal
Alternate contact no. [protected] (Idea)