[Resolved]  Idea Cellular — regarding add on number [protected]. plan changed by their own and misbehaviour and delay in activation and harassment

Address:New Delhi, Delhi

Dear sir, I wanted to bring under your kind attention that i had taken a new ADD ON number [protected] on dated 20.10.2014 of yr co. but i m sorry to state that yr sales staff harassed me a lot by their working, their behaviour and their lieing practices . sir i had taken rs 99 plan but they changed it their own of rs 199 .this i came to know when i was told to call 59059 only initially they committed me that no will activated in 48 hrs. but this could not. verification man did not came in time even after taking time from me.Till 10-11 days no one was bothered about activation of my number. I am forced to made this complaint so that you people get aware what they are doing in market.sir now different persons are calling for activation. they harassed me for 12-13 days. I have told them send any senior sales person of IDEA co personally to meet me and change my plan too . I have already an Idea no since 3-4 years. I will not pay any bill for [protected] if raised by yr co. with regards
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Aug 14, 2020
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused to you. We have your contact details and we have noted your concern. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

Our efforts in contacting you could not be established. Please share your alternate contact number and suitable time for us to reach you and address your concern.

Thanks & Regards,
Customer Care, Idea Cellular

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