[Resolved] Idea Cellular — Regarding broadband disconnection

manish692008

from Hyderabad, Telangana

Address:

Pune, Maharashtra

No response of Customer support Team even the request of disconnection been given 6-7 days on 29thAugust15 for Idea Broadband Account Number :[protected] and even mailed several times for the same and even today also it is still pending and no one is responding to the service for even disconnection purpose also as i have to increasing the shifting of my date to other place for this sick reason only . Idea service is really WORST and even there is no team for fast resolution also even appeal authority team don't paid any heed to the complain even though they are kept in mail also.

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Aug 6, 2021

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

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Comments

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We tried contacting you on your alternate number but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care Idea Cellular