[Resolved]  Idea Cellular — regarding complain of my number [protected] been overcharged from last 3 months.

Address:

Mumbai City, Maharashtra, 400078

I niyazahmed mulani, had brought the said number [protected] around 8 years back & enjoying the postpaid connection since then. Since i m located in mumbai there were no issue faced.
Recently i temporary got shifted to village near satara distt in maharashtra, and then on ward i’m been facing the overcharging issue by idea cellular. Initially i had made a complaint at customer care, but there was no response from them & they kept saying that they would look into it. And this was never resolved till date.
Then after i was contacted by an executive who told me to do the payment of due amount, so that they can look into the matter 7 resolve it immediately, but for that they wanted to switch on the number. So on assurance i did the payment of rs 4000/ & paid the due bill for resolution & refund.
But here i was cheated again, and there after no one responded & i was speaking to n number of people for resolution & refund.

This did not end here, i was surprise to see the immediate next with amount of 1300/- to be paid. This time i was little smart to not to pay the bill immediately, before resolution.
So what i received a threatening call from idea executive that, if i do not pay the bill they will deactivate my connection & my number would be given to someone else. But this time i remaining speaking to customer care, with no resolution.

Yesterday when i was in pune, i had visited one of the idea department store for enquiry, so to my surprise, they told me that i number was deactivated & now i do not hold this mobile number.

My question is,
What kind of service provider idea cellular are??
Can’t you be transparent with your customer & provide them resolutions??
Do i really need to go to consumer forum for this small issue??

Im sure that if i dont get refunded my money & get my number back. I will file a complaint at consumer forum.
Also i will have negative publication of aditya birla group, and make sure that i break you each customer thru social media.

Waiting for your reply & fast resolution.