[Resolved]  Idea Cellular — Regarding complaint against payment of Cell no. [protected] (Post Paid connection)

Address:Rewari, Haryana

Dear Sir, This is with reference to the above subject, I, Shri Lalat Kishore Routaray would like to inform you that today I have done payment of Rs. 663 through internate banking(HDFC Site) of my post paid mobile no. [protected] which is used in my home. The details of payment is attached for your reference. Payment Details Transaction ID DHDF[protected] Idea Number Transaction date [protected]:39:58 Amount 663.00 The amount of Rs.663/- has been deducted from my HDFC account, But till time I have not received through any SMS/ information from your side that you have paid the Previous month Bill.The payment has been done successfully message has not forwarded from your side. Kindly look into the matter seriously and resolve the issue ASAP. Awaiting your quick reply. Best Regards, L.K.Routaray JAY FE CYLINDERS LTD. Plot No. 365/366, Bawal Industrial Area, Sector-3, Bawal, Dist. : Rewari Haryana 123501 Cell No. [protected]
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Aug 6, 2021
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We wish to inform you that your Idea account reflects a successful payment of Rs.663 /- dated 13th June 2015. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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