[Resolved] Idea Cellular — Regarding deduction of talktime in spite of validity | |||||
Have been given my explanation that my data plan was valid for 28 days. And it expired on 11june 2016. But i have recharged on 15 may 2016and validity was of 30 days. Still my idea app showing 30 days validity. Still they have deducted my talktime on 12 june, saying that my data pack expired. But my idea app showing validity as 30 days from may 2016. Also forwarded snapshot of app. Was this information helpful? | |||||
Aug 26, 2016 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Jun 26, 2016 Idea Cellular Customer Care's response Dear Customer, We regret the inconvenience caused. Please provide your contact details to assist you further. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile. Thanks & Regards, Customer Care, Idea Cellular | |||||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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