Idea Cellular — Regarding [censored] bill of mobile no [protected] add-on of [protected]

Address:Bhopal, Madhya Pradesh

Dear Sir/ Mam, I have already inform you to billing complaint of mobile no [protected] add-on of [protected]. the bill of call on 7-june2015 amount of rs. 1512 and call time 168 minutes continuously on 055365 without any interruption and 28 june2015 amt of rs 1665 and call time 184 minutes continuously on 055365 without any interruption. how it could be possible to talk a person more than 3 hours without breaking the connection. if you have a solution for this bill related problem so please resolve it and remove the bill amount of VAS services for above mentioned dates and calls I hope favorable response from your side otherwise i will go to consumer forum for the same.
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Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We wish to affirm that your concern has been acknowledged and your complaint for billing has been initiated by us; under reference number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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