[Resolved]  Idea Cellular — Regarding fraud and wrong recharges

Address:	Mohali, Punjab, 140301
Website:	care.ideacellular.com/wps/portal/account/online-recharge

Hi,

I wanted to bring this to your notice that i normally get the recharge done online via 'https://care.ideacellular.com/wps/portal/account/online-recharge', which is their office site.

I enter my mobile number, [protected], and then click on 'my offers' and then enter the otp received.

I compare the offers and if i find them better (which they actually are), i enter the further details and get it done.

In my last 2 recharges, i noticed that these guys are just misguiding people her and duping money from their customers!!!

One recharge which i did today (from my offers "duping" zone), was 'rs. 51 lcl mob_30p_90d and rs 10talktime'.

It has no details written anywhere, and what i understand from it is, rupees 51 will be charged to get 30 paisa per minute offer valid for 90 days.

I got this recharge done, and i received a message that this offer has been activated and is valid till 30th august 2016.

Recharge done on 18th august, and valid till 30th august? is that 90 days?

The normal offer (not my offer) for rs. 51 (rs. 51, all local mobile calls @ 30p/ min, 14 days), says it is valid for 14 days, and i did not even get that!!!

This is not the first time it happened.

Recently i recharged an internet pack from my offer which said '1gb + 1gb only' with 4g.
And what i received was 1 gb only. cheaters!

The current recharge was done with the following details:
Transaction id: gic[protected]
Transaction date:[protected]:38:36
Amount: rs.51.00

Further, after the recharge is done, i get the following message:

'dear customer, recharge with rs 51 and get local mobile at 30p/min for 60 days and rs 10 tt.'


Thanks,
Birinder singh
Mobile number: [protected]