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Idea Cellular

[Resolved]  Idea Cellular — regarding incoming and outgoing calls

Address:nellore, Nellore, Andhra Pradesh

I have been calling your customer com my are number to send all the details regarding the incoming and outgoing calls for my number and also sent several requests my registered mail id. but your customer care people neither sending me the details nor providing procedure to get the details.

if you cannot provide the details please send the correct procedure to get the details
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Apr 16, 2019
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Mar 16, 2019
Idea Cellular Customer Care's response Dear Customer,

As per our recent communication, we would like to inform you that mobile operator can provide details of chargeable activities. Also, as informed you can check the same details on monthly bill once you receive your bill.

Regards,
Lakshmi
Complaint comments 
2 Comments

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Comments

No chage other network love my idea network
Reply
Idea Cellular Customer Care's response, Mar 16, 2019
Verified Support
Dear Customer,

We're glad to hear your kind words. We look forward to serve you.

Regards,
Lakshmi
Respected sir
I would like to get back the number containing the digits [protected] which was deactivated previously
I have made the bill payment also
So please reactivate the number [protected]
Since all the details have been connected to the only number
Thank you.
Reply
Idea Cellular Customer Care's response, Mar 16, 2019
Verified Support
Dear Customer,

Apologies for the inconvenience caused. As per our record, the request was raised for mobile number portability towards the mentioned number and the same has been completed successfully. Hence, we request you to check with the number availability in the nearest Idea store. If the same number is available, then we'll be able to assist you with the same.

Refer the below given link for store locator
http://www.ideacellular.com/idea/select-circle?PlanType=StoreLoc

Regards,
Lakshmi

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