[Resolved]  Idea Cellular — Regarding incorrect recharge offers on Idea website

Address:

Hyderabad, Andhra Pradesh

Dear Sir, I have been using Idea cellular network since 6 years. Recently I have recharged my Idea no. with 45/- through online recharge.The actual offer is that with 45 Rs of recharge 75 Local & STD mobile minutes free valid for 7 days and the same is mentioned on the Idea portal. When I have done 45 Rs recharge on 25/1/2014 at 10:25 AM through Idea website and disgustingly I got 179200 kb of internet data which is of no use to me and also not mentioned in the website. Whenever I called them and asked for clarification on this issue they are misleading me that the offer is there on Recharge vouchers and this is one of those offers. But it is not updated on their website portal . I have requested them to give the recharge benefits whatever is written in the Idea portal but they are repeating the same story.Moreover they wasted my time and I lost 5/- of my balance without rectifying my problem. I'm requesting to refund my money back or the actual recharge benefits not the internet data which is of no use to me. Regards, Vamshidhar, [protected].