[Resolved] Idea Cellular — Regarding net pack activation and customer care response

Beulah selvaraj

from Mysore, Karnataka

Address:	Chennai, Tamil Nadu, 600093
Website:	Idea

This is to notify you that I have recharged for 98rs twice and both the amount has been credited for net pack which is done in 5mins of interval. I need one data pack for 98 and other 98rs in my main balance. I called to customer care to enquire about this but their response was not that much clear cut. Pls do recruit well skilled people in inbound to give maximum resolvement. I need an action to be taken against it.

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Feb 26, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jan 23, 2017

Idea Cellular Customer Care's response Hi Selvaraj,

We regret the inconvenience caused. Please share your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Regards,
Vishal