Idea Cellular — Regarding net speed and fault promise

Address:

Lucknow, Uttar Pradesh

Sir My mobile no is [protected] I am from up east and i am regular customer of idea. Every month i recharge yours 249 net pack plan for 2g which offers high speed till 3gb. This past 28 aug i did same bt after 8-9. Days when only my 1.25 gb was exhausted my speed was reduced to 40 kbps. I made a complain bt ur customee care said then will not listen to me and spoke to me harshly and was nt at all interested in listening to my grievances. Such disrespctful behaviour never expcted from idea. I want justice and as i m facing a lot trouble due to speed plz refund my amount or increase my speed. Perform any action as soon as possible. Otherwise i will be sorry but i will have to go consumer forum regarding this issue Waiting for ur response.