[Resolved] Idea Cellular — regarding non refund of money by idea store | |||
Hi i mahendra rathore living in gwalior few days back i ported my bsnl sim to idea in idea store near jinsi nala 1 area gwalior the lady neha jain sitting there had taken 555 rupees from me and told me that within one week your bsnl sim had been ported into idea. Now more than one week has happened and my sim has not ported yet when i again went to shop for queries the same lady neha jain told me that your sim portability has been rejected from bsnl side. When i told the neha jain that now i donot want to port the sim i want my money back she told me that we cannot refund money. Is this your idea cellular company working. I thing this the worst way to take money from consumer by doing fraud activities by using idea person Kindly refund my money back. Please take the matter seriously if you are a responsible telecom operator Was this information helpful? | |||
May 9, 2019 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Apr 08, 2019 Idea Cellular Customer Care's response Dear Customer, As per our communication, you've confirmed that your concern has been resolved. Hence, the case has been closed. For further assistance, kindly contact us on 12345 or 198. Regards, Prajakta | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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