[Resolved] Idea Cellular — Regarding not update on 3G data credit

aks107

from Delhi, Delhi

Address:

Jhansi, Uttar Pradesh

1. I have recharged 1GB 3G data by recharge of Rs 251/- on 30/11/2014 on my mobile number [protected] after that 1GB data was credited in my account and total credited data volume was 1GB. 2. After 10 minute a received a sms from Idea that 250MB is credited in my account as promotional offer after that total credited volume was raised as 1.25GB 3. Again after 45 minute a received sms from Idea that 500MB is credited in my account as promotional offer and I was surprised to see that total credited volume was reduced to 500MB instead of at least 1GB for which I have paid Rs251/- I am lodge complaints on idea consumer cell with SR 1-[protected] and SR 1-[protected]. But after 5 days no action has been taken by Idea cellular.

Was this information helpful?

No (0)

Yes (0)

Aug 14, 2020

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Related Idea Cellular reviews

View all 16713 Idea Cellular Reviews

Comments

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret the inconvenience caused. We have your contact details. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Bengaluru, Karnataka

Verified Support

Dear Customer,

We wish to inform you that your complaint for recharge has been resolved and benefit of the recharge has been updated for your Idea number. For further assistance, kindly contact our Idea customer care helpline.

Thanks and Regards,
Customer Care, Idea Cellular