[Resolved] Idea Cellular — Regarding payment

nishant19991

from Haridwar, Uttarakhand

Address:	Bhopal, Madhya Pradesh, 462021
Website:	www.ideacellular.com

Sir i had made a payment of of total 5500rs of my mobile bill through idea cellular out which they deducted only 3000rs and they are saying that they have not recieved the remaining 2500rs.
The remaoining 2500rs transaction ID also i gave to the but they are saying they have not recieved it.
It has been around 8 days they have not taken any action. They are just taking more and more time and delaying it.
I have attached the transaction idea photo kindly concern it.

Mobile.no [protected]

Contact me on - [protected]

+1 photos

Was this information helpful?

No (0)

Yes (0)

Aug 27, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jul 07, 2016

Idea Cellular Customer Care's response Dear Customer,

We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular

Verified Support

Jul 07, 2016

Idea Cellular Customer Care's response Dear Customer,

As per your telecon with our customer service associate on 7th July 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular