Idea Cellular — Regarding recharge of 3G data

Address:

East Godavari, Andhra Pradesh

This is driving me nuts. I recharged Rs.749 for the number:[protected]. At this point I have some old data left in my account around 9 MB and also around Rs21. After recharging I got a message that my GPRS is activated. For checking I dialled *125#.It showed me that 3G unlimited. Well and Good. I started using and the earlier 9MB got used up and Rs.21 are gone. At this point I'm unable to access internet. Due to emergency I took a loan of 40 MB. I called Customer care regarding this and he says that my Rs.749 plan(4GB) is collapsed and he says it is because of taking loan. Now what the hell is that?. I didn't use even a single byte of that plan and who are you to collapse it. This is clearly looting the customers. I want my Rs.749 back or the data plan corresponding to that. Customers are not fools to play to stories. Please take this seriously or else things will go bad.