Idea Cellular — Regarding services, network issues and improper customer services | |||||
Bad customer service, no proper response from customer services, continuous issues with networks and improper solutions and lack of response regarding complaints, showing invalid email id's and invalid numbers for contact .Charging unnecessary money on calls regarding complaints that are on idea's fault.No proper contact numbers for contact.All these are causing difficulty in day to day life and missing of emergency calls which should grieved. Inspite of going in person over to the showrooms regarding complaints, no proper responses from them.Moreover calling customer relationship managers is no longer working to resolve any problems and they claim they are not responsible for their dealers if in some cases they are the cause.Please do consider and take immediate action . Was this information helpful? | |||||
Idea Cellular customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
Respected Sir /Ma'am
My connection was temporarily withdrawn from yesterday stating that documents are not submitted .So kindly excuse me for not calling from the idea number.Please do get it fixed soon because all of my official contacts will be calling in that number and I am not able to access data too .All these are affecting my daily routines jobs .
Thanks & Regards
Zachu
My connection was temporarily withdrawn from yesterday stating that documents are not submitted .So kindly excuse me for not calling from the idea number.Please do get it fixed soon because all of my official contacts will be calling in that number and I am not able to access data too .All these are affecting my daily routines jobs .
Thanks & Regards
Zachu
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Resolved
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We regret the inconvenience caused. To assist you further, please share your contact details. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.
Thanks & Regards,
Customer Care, Idea Cellular