[Resolved]  Idea Cellular — regarding the bill and services

Address:Indore, Madhya Pradesh

Sir mere pas aapke excecutive ka call aaya tha k mam aapko 199 ka plan offer kia ja raha hai iske according aapko 60000 sec n/l calling and 512 3g data 300 sms per month milenge. But unhone galat plan activate kar dia or 3 month se complaint kar rahi hu. Koi solution ni mila
Bill unki iccha anusaar de rahe hai idea is fraud company services of idea is very poor unka jitna man kar karta hai bill de dete hai or customer care ko phone kro to koi satisfaction wala answer ni milta
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Nov 4, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Sep 23, 2017
[email protected]'s response
but still money is not refunfed in my account.
I wiil for cusumer court.
Verified Support
Sep 28, 2017
Idea Cellular Customer Care's response
Dear Customer,

As checked your concern is in progress and you shall hear on the same at the earliest.

Regards,
Lakshmi.
Oct 06, 2017
Updated by Pooja ji
mam/Sir my port out request rejected 4 times without any reason. i complained to customer care officer and also supervisor but i got unsatisfied answer from him side .plz hepl me and resolve my problem
Complaint comments 

Comments

Dear Customer, refund has been initiated for the recharge request with reference No: JHMP[protected] of Rs. 202 for mobile [protected] on[protected]:33:34.0. The amount will be refunded to the same account from which you have made the payment within 7 working days. We regret the inconvenience caused.
Idea Cellular Customer Care's response, Sep 28, 2017
Verified Support
Dear Customer,
We established call to you, but the same was disconnected from other side. You may write us at [email protected] for assistance. Please contact 198/12345 for services and complaints if any.
Regards,
Lakshmi.

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