Idea Cellular — Regarding the Unauthorised payment

jonny tyagi

from Delhi, Delhi

Address:

Gautam Buddh Nagar, Uttar Pradesh

Respected Sir/ Mam, I would like to inform you that I have used the Mob No [protected] Previuos 1.5 year. Now this no I have transfered to postpaid to prepaid before 1 month and all payment clear due to idear customer care officer says that when you will paid all payment you can use this no prepaid and I am using this no.(Prepaid). Now a days customer care call me that some amount pending, I ask customer care regarding the payment pending but not given any answer. my relation and other friend very distrup due to he is doing the call by idea customer care . so please please help me . Thanks & Regards Jonny Kumar

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Idea Cellular customer support has been notified about the posted complaint.

Sep 04, 2015

Updated by jonny tyagi Dear Sir,

Present I am stay in chattisgarh so my idea mob no is romming so you contact me this No.
[protected].

and also want to confirm that my last bill generate of Rs 900 Approx But I paid the amount Rs 1100 Approx due to one day Extra from Bill Cycle.

Thanks & Regads
Jonny Tyagi

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Comments

Idea Cellular Customer Care

from Bengaluru, Karnataka

Verified Support

Dear Customer,

We are working on your concern. We will get back to you with an update shortly.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We tried contacting you on your Idea number but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care Idea Cellular