Idea Cellular — Regarding Unbilled amount

ramhithesh

from Vijayawada, Andhra Pradesh

Address:

Khagaria, Bihar

Dear sir/Madam I have been regular in clearing all my dues every month but suddenly my network got disconnected due to Unbilled amount which crossed the credit limit of Rs.1400/- It would have been fine if the network operator would have produced the exact bill showing all the exceeded usage by my number as the amount shown is Rs. 1806/- which is not a small amount. Till march i have cleared all my bills and in April I'm sure that I didnt made any outgoing call neither an incoming. Please consider this as my request and do the needful. My Idea no: [protected]

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Idea Cellular customer support has been notified about the posted complaint.

Apr 19, 2015

Updated by ramhithesh my alternate mobile no. is [protected]

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret the inconvenience caused to you. We have forwarded this to the concerned team. Please give us some time to get back to you.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We tried contacting you on your alternate contact number however were unable to reach you. Please share a suitable time to speak for us to address your concern.

Thanks & Regards,
Customer Care, Idea Cellular