[Resolved]  Idea Cellular — Reinstallation [protected] pune postpaid no.

Address:411041
Website:IDEA

DEAR SIR

I had made a complaint that my postpaid no [protected] has not reinstalled even after 1 and half months.

There was a call from company that my number will be reinstalled in 48 hours last week.

Actually office here in Pune is not responding to my queries
They say that they have no information about what has happened with my installation form submission.

Also there was a call about my address varification
that is also too many days ago.

yet there is no feedback from Idea company.

But still it has not reinstalled.

I AM FACING PROBLEMS

KINDLY PHONE ME AND GET ME MY NUMBER

THANKS

CHINMAY KOLHATKAR
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Feb 19, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jan 17, 2017
Idea Cellular Customer Care's response
Hi Chinmay,

We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

Regards,
Akshay
Verified Support
Jan 17, 2017
Idea Cellular Customer Care's response
Hi Chinmay,

As per your telecon with our customer service associate on 17th January 2017, we wish to inform you that we are working on your concern & shall revert to you at the earliest.

Regards,
Riya
Verified Support
Jan 18, 2017
Idea Cellular Customer Care's response
Hi Chinmay,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Vicky
Complaint comments 

Comments

I have not applied of any fashinz facility or products .it is fully bakwas that illigaly and automatically deducted rs 35/-without my consnt pl refund it
I recharged for spl offer and got balance. Next day they send sms for spl offer and recharged it.
They totally deleted old balance 5GB internet and they recharged new one with 6 GB.

But it should be 5GB + 6 GB.

They are cheating customer.

how they can deleting the recharge

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