[Resolved] Idea Cellular — Reinstallation not in time

chinmaykolhatkar

from Pune, Maharashtra

Address:

Pune, Maharashtra, 411041

I had my postpaid mobile number
[protected]
I had kept it in safe deposite since I had gone abroad for two months
When I returned they said that it has gone off now.

So I gave them documents for reinstallation on 8th nov.

Till now no any response from them.

I enquired many times at their office but anyone could not answer me properly.

Pl look into this.

Chinmay Kolhatkar.

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Feb 19, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jan 10, 2017

Idea Cellular Customer Care's response Hi Chinmay,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Regards,
Vishal

Verified Support

Jan 11, 2017

Idea Cellular Customer Care's response Hi Chinmay,

As per your telecon with our customer service associate, we wish to inform you that we are working on your concern & shall revert to you at the earliest.

Regards,
Abhijit

Verified Support

Jan 17, 2017

Idea Cellular Customer Care's response Hi Chinmay,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Riya