[Resolved] Idea Cellular — reject my port request even i paid excess amount of my bill

9329876701

from Gwalior, Madhya Pradesh

Address:

Gwalior, Madhya Pradesh, 474001

I requested for port my idea number [protected] to jio on 01.09.2017 but idea rejected my number whereas when idea call me for reason from switch idea i clearly say that i want to switch idea but still idea give reason that port request cancelled by user. And i again requested to port on 07.09.2017 but again idea rejected my request for same reason.

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Oct 23, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Sep 12, 2017

Idea Cellular Customer Care's response Hi,

As checked, you have not clear your bill & we request you to clear your bill.

Regards,
Simranjeet Arora.

Sep 12, 2017

Updated by 9329876701 Sir I paid my whole bill and advance payment of 1 month bill before request of portability but still idea reject my application.

Verified Support

Sep 22, 2017

Idea Cellular Customer Care's response Dear Customer,

As checked, when you requested for port out your outstanding was pending due which your request was rejected.

Regards,
Lakshmi.