[Resolved] Idea Cellular — Rejecting port out request without any notification and Not replying on email

Rajan Kumar Sah

from Delhi, Delhi

Address:	New Delhi, Delhi, 560019
Website:	www.ideacellular.com

Hi, My name is Rajan kumar sah mobile number is 8970418xxx. i have been customer of Idea cellular since 2009. Because bad behaviour of idea cellular team, i have generated port out request to move to other cellular company but Idea cellular team is denying my request saying not paid outstanding bill but i have already paid INR 200/- extra amount after getting the detailed info from Idea customer executive.

Note:- When i called to idea customer care executive, they are saying i dont have much detail( i can say only your outstanding bill), please raise your complain through Email ID. unfortunately i have not seen any response from Idea team so far.

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Apr 18, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2017

Idea Cellular Customer Care's response Hi Rajan,

We regret the inconvenience caused to you. We have noted your concern. Please give us some time so that we can get in touch with you and discuss your concern.

Regards,
Abhi

Verified Support

Mar 18, 2017

Idea Cellular Customer Care's response Hi Rajan,

We tried to reach you at your given number however we couldn't do so. Hence, we request you to provide a convenient date & time for us to resolve your issue.

Regards,
Abhi