[Resolved]  Idea Cellular — Replace new simcard

Address: Nizamabad, Andhra Pradesh, 503001

Im the citizen of nizamabad telangana.recently my sim was not working so i went to idea showroom for the replacement and the girl asked me for my id proof. And then i submiteed my id then she gave me a new sim card. There was on it the MRP was RS:5. But she took RS 100 from me. And on other network stores it was upto RS:30 only how can idea take 70rupees extra.please take action
Was this information helpful?
No (0)
Yes (0)
Mar 9, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Jan 28, 2017
Updated by Ayaan moinuddin
Take some action as soon as possible im not asking for the refund but due to this im porting my number thank you
Verified Support
Jan 28, 2017
Idea Cellular Customer Care's response
Hi Ayaan,

We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

Regards,
Vishal
Verified Support
Jan 29, 2017
Idea Cellular Customer Care's response
Hi Ayaan,

As per your telecon with our customer service associate on 29th January 2017, we wish to inform you that we are working on your concern & shall revert to you at the earliest.

Regards,
Vicky
Verified Support
Jan 31, 2017
Idea Cellular Customer Care's response
Hi Ayaan,

As per your telecon with our customer service associate on 30th Jan 2017, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Akshay
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information