[Resolved] Idea Cellular — Replace new simcard

Ayaan moinuddin

from Hyderabad, Telangana

Address:

Nizamabad, Andhra Pradesh, 503001

Im the citizen of nizamabad telangana.recently my sim was not working so i went to idea showroom for the replacement and the girl asked me for my id proof. And then i submiteed my id then she gave me a new sim card. There was on it the MRP was RS:5. But she took RS 100 from me. And on other network stores it was upto RS:30 only how can idea take 70rupees extra.please take action

Was this information helpful?

No (0)

Yes (0)

Mar 9, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Jan 28, 2017

Updated by Ayaan moinuddin Take some action as soon as possible im not asking for the refund but due to this im porting my number thank you

Verified Support

Jan 28, 2017

Idea Cellular Customer Care's response Hi Ayaan,

We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

Regards,
Vishal

Verified Support

Jan 29, 2017

Idea Cellular Customer Care's response Hi Ayaan,

As per your telecon with our customer service associate on 29th January 2017, we wish to inform you that we are working on your concern & shall revert to you at the earliest.

Regards,
Vicky

Verified Support

Jan 31, 2017

Idea Cellular Customer Care's response Hi Ayaan,

As per your telecon with our customer service associate on 30th Jan 2017, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Akshay