[Resolved]  Idea Cellular — request for activating duplicate sim

Address:Thrissur, Kerala, 680662

I have lost my idea sim and i applied for a duplicate sim. They told me that it would be activated within 4hours. But it's been 6hours and still it's not activated. My sim was lost 4days ago and the idea office nearby took 4days to get a duplicate sim. There was a lot a inconvenience for me for their behavior since i was not able to make any calls and all.
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Nov 25, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Oct 24, 2017
Idea Cellular Customer Care's response
Dear Customer,

We checked and found your number is inactive. we request you to share the store details form where the SIM was purchased along with your alternate contact number to assist you better.

Regards,
Lakshmi.
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