[Resolved]  Idea Cellular — Request to refund my money back please do the needful we trusting that you will help

Address:	Hyderabad, Andhra Pradesh, 500072
Website:	www.consumercomplaints.in/new_complaint

Request to refund my money back please do the needful we trusting that you will help
Through ICICI DEBIT CARD & ICICI CREDIT CARD and Merchant- IDEAMONEY-Money got transferred.

Dear Sir,
I had received a call from [protected] on 1.57pm (dated 02.02.2017) in my mobile no. [protected], where she said we are calling from bank online reward points department and she asked the credit card details for the purpose of giving additional reward points and cash back. I gave the card number and she asked the CVV & OTP when i checked the SMS completely till the transaction done. After she told me within 1 day the reward points will credit in your card. After 1 day later (03.02.2017) i checked & the amount of Rs.14970 debited in my cards. I checked with bank, they told the amount transaction done in some other merchant, immediately i blocked my cards with help of bank executive. I tried to contact that person but the mobile no. comes switched off.

Please request you to help me on this matter to get back the amount.

Card details :

ICICI bank debit card ([protected])
Transation ID: SB498800
Transaction Date: 02/02/2016
Transation Description: VIN/IDEAMONEY/[protected]/0
Amount: Rs.4990

ICICI bank credit card ([protected])
IDEA CELL BILL DESK – Rs.4990, Transation ID. 792559 dated 02.02.2017
IDEA CELL BILL DESK – Rs.4990, Transation ID. 150848 dated 02.02.2017
Please kindly do the needful.